How Contacts Join Your Group(s)

Your contacts can join a specific group(s) in your Contacts section from their device. This provides a simple way to keep contacts organized. To do this, you’ll want to have a textable toll-free 8xx number assigned to your Call-Em-All account. (You can enable text messaging by clicking the Setup Texting button at the top of your account.)
 
To join the Everyone list:

  • Text the word JOIN to your account's toll-free number. 
    • The contact will receive a text confirming that they’ve been put into your Everyone list. 
    • This will place their phone number into your account’s Everyone list with the note "Opted in via JOIN to [your toll-free number]". 


To join a specific contact group:

  • Text the word JOIN followed by a space and the group name that they want to join  (Example: JOIN STAFF) to your account's toll-free number.
    • The contact will receive a text confirming that they’ve been put into your group. 
    • The contact’s phone number will appear in both the Everyone list and the group you created with the note "Opted in via JOIN to [your toll-free number]".   

Other things to note:

  • If a contact attempts to join a specific group and spells the group name incorrectly......
    • We will put their phone number in your Everyone list. However, they will not be placed in a specific group. 
    • They will receive a text confirming that they were put into your Everyone list and explaining we were unable to put them in a specific group because the name was incorrect.
    • We'll display any join attempt through the Conversations section of your account.
  • If you change the name of the Group name, those that have joined that group will not be removed from the Group.

Still need help? Contact Us Contact Us