Understanding Contact Folders
In the Contacts section of your Call-Em-All account, there are three folders above your Groups that we've created to help you manage your contacts. They are:
- The Everyone Folder
- The folder that houses all contacts in your account including contacts that are also in a specific group. This folder serves as your master contact list.
- The Unfiled Folder
- Contacts that you choose to not put into a Group will be displayed here. Think of this as your Everyone folder minus any contacts that you've put into your created Groups.
- The Deleted Folder
- Contacts that you have deleted from your Everyone Folder or Groups will go here.
- Contacts sit here for 90 days before we delete them permanently from your account.
- You have the option of manually going to the Deleted folder and deleting them permanently or you can restore them from the Deleted Folder.
Aside from Call-Em-All's Folders, you also have the ability to create your own Groups!
- You can create as many Groups of Contacts as you'd like.
- When you create a voice or text broadcast, you can select contacts from your Groups to be the recipients of your messages.