Preferences: Setting Retry Preferences
If a call appears in your broadcast details as invalid, busy or not completed, our system can retry the call up to three more times; depending on your retry level in your account settings. Your account's default setting is 1 retry.
You can update this setting by:
- Hovering over the name in the top right
- Clicking My Account
- Clicking the blue UPDATE below Call Speed
- Update the number of retires
- Click Submit
If your account does not appear like the example shown above click here to view the newest version of this page or contact our team at 877-226-3080 to update your account.