Using Your Own Number to Send a Text
When a text message appears to be coming from a local phone number that you own, it’s called long code messaging. Long code messages have some restrictions in place by wireless carriers that you will want to consider, including:
- The local phone number must be a landline (not a cell phone or Google voice number)
- Broadcasts must be sent to 50 phone numbers or less at a time
- No more than 500 text messages can be sent per day
For best results and acceptable usage among the carriers, ensure your messages:
- Do not include a URL, numbers, or special characters
- Do not have a message in all CAPS or excessive punctuation!!!!
The ideal usage for long code messages would be for more personalized one to one communication, which is available in our CONVERSATIONS section of the account.
The major carriers like AT&T and Verizon will likely block your phone number from sending further text messages without contacting you if your usage does not align with the guidelines above. If you’d like to text with no restrictions to the number of recipients or number of messages per day, toll-free texting is the carrier approved option. We can also assist you in enabling your own toll-free number for text messaging.
In order to get started with sending messages from your own local number, please reach out to our support team at firstname.lastname@example.org to have your number text-enabled and added to your account.