Voice Settings: Retry Preferences

If a call appears in your broadcast details as invalid, busy or not completed, our system can retry the call up to three more times; depending on your retry level in your settings. Your account's default setting is 1 retry.

You can update this setting by:
  • Hovering over the name in the top right 
  • Click Settings
  • Click Voice Settings 
  • Click Edit to the right of Retries
  • Update the number or retries
  • Click Save

If your account does not appear like the example shown above click here to view the older version of this page or contact our team at 877-226-3080 to update your account.

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