Voice Settings: Retry Preferences
If a call appears in your broadcast details as invalid, busy or not completed, our system can retry the call up to three more times; depending on your retry level in your settings. Your account's default setting is 1 retry.
You can update this setting by:
- Hovering over the name in the top right
- Click Settings
- Click Voice Settings
- Click Edit to the right of Retries
- Update the number or retries
- Click Save
If your account does not appear like the example shown above click here to view the older version of this page or contact our team at 877-226-3080 to update your account.