Email Verification Issues

When you create a Call-Em-All account, you provide your email for verification purposes. You must verify your email before gaining access to your account. If you are having issues verifying your account read below. 

I Have Not Received a Verification Email

 If you have not received a verification email after signing up for a free trial, please try one of the following:

  • Make sure you have typed in the correct email address
  • Check your email's Spam or Junk folder.
  • Add cs@call-em-all.com to your email account's whitelist. You may need to contact your organization's IT department to add the email to a larger firewall whitelist. 

I Can't Verify My Account:

  • The email link could be expired. Verification emails expire after 48 hours. 
  • Ensure you are logged into the email account you used to sign up with. You cannot forward an email verification link
  • If you receive an error message, you may be able to log in. Go to www.call-em-all.com/login to try logging in. 

 Tip: If the email is not in your inbox or SPAM folder, send us an email, from the email on your account, at support@call-em-all.com and we can manually verify the email address in our system.

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