Text Number Registration

Why do I have to register my text numbers?

To prevent fraud and SPAM, mobile carriers require anyone sending out mass text messages to register their traffic. The registration process will help establish legitimacy for your organization and the messages that are being sent. At Text-Em-All, we support these efforts to help reduce spam messages because it aligns with what we believe.

Who needs to register?

Anyone using Text-Em-All, or services like ours, needs to register to send text messages. Whether you are using a toll-free number or a local landline, registration is required.

What do I need to do to register?

Once a Text-Em-All account upgrades to a paid account, you'll be able to register with the carriers.

Registering your text number works differently depending on whether you have a local text number or a toll-free text number. In most cases, local text number registration completes within 3 to 9 business days, while toll-free text number registration can take 5-8 weeks for the carriers to complete processing.

If you're registering a toll-free number, you will need documented examples (such as screenshots) of the opt in process your recipients will go through before they can get your messages.

If you're registering a local number and are a business, you'll need an EIN.

Does it cost anything to register text numbers?

While there are additional fees associated with text number registration, Text-Em-All isn't currently passing any of these new fees to customers. If fees ever become unsustainable for our business, we may make a change to pricing in the future. If that should ever happen, all Text-Em-All customers would be notified well in advance.

If you're curious to learn what fees Text-Em-All covers, see below:

Local Text Numbers

Brand Registration Fees: One-time fee of $4-$40 per brand
Campaign Registration Fees: Recurring fees of $0.75 to $10 per month
Carrier Fees: Outbound SMS/MMS fees per message and per message segment which vary by carrier

Toll-Free Text Numbers

Carrier Fees: Outbound SMS/MMS fees per message and per message segment which vary by carrier

How long will it take to get registered?

Toll-Free Registration - Currently, the review and approval process to register your organization can range between 5 - 8 weeks. It is important to note that when a toll-free number's registration is in process, that number is able to send out text messages as though it were completely registered.
Local Number Registration - This process takes 3 to 9 business days depending on the messaging speed/volume needed. Starting March 31, 2023, a local number cannot send text messages until registration is

How many texts can you send after registering?

Text messaging volume is restricted at the carrier level. However, it gets complex. For example, AT&T has implemented limits on message delivery speed and T-Mobile is capping the number of message segments sent per day. Verizon has not introduced any limits at this time.

Message delivery speed and daily message caps vary based on the carrier, registered use case, and vetting score.

T-Mobile: Daily message (160 character segment) caps range from 1,000/day up to 200,000/day
AT&T: Texts Per Minute (160 character segment) speeds range from 15/minute up to 4,500/minute

Example #1: You create a text broadcast that is 300 characters long that is being sent to 100 contacts. This is the equivalent of 2 message segments going to 100 contacts for a total of 200 messages. You would see no disruption in their outbound messages with the exception that messages going to contacts on the AT&T network will go out slower (15 msgs/minute) than on other networks. Customers with a registered high volume local number would see faster delivery speeds on AT&T and have a higher daily messaging cap.

Example #2: You create a text broadcast that is 100 characters long that is being sent to 2,500 contacts. This is the equivalent of 1 message segment going to 2,500 contacts for a total of 2,500 messages. You would be prompted to register as a high-volume sender because your broadcast would exceed T-Mobile's daily cap which would prevent some of your messages from being delivered the same day.

If we see that your account is going to exceed any of these restrictions, we'll reach out to guide you through any adjustments that need to be made.