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142 articles found

  • Update Max Text Character Limit

    For Credits plans, the limit is 1,600 characters, and for monthly, the limit, by default, starts at 320 characters. Monthly accounts cannot adjust their max character limit unless they enable the

  • Using Text-Em-All with Greenhouse

    Text-Em-All and Greenhouse have an integration that allows you to send broadcasts to your Greenhouse contacts and candidates, all from within your Text-Em-All account. Connecting Text-Em-All to

  • Change Roles for Existing Users

    When setting up users on your account you can choose between 3 different roles: Account Owner, Admin, and User. All users can be created on the Users tab on your account's Settings page. You may

  • How to change text numbers on the Text-Em-All app

    If your account already has multiple text numbers you can easily swap between them in the Text-Em-All app to view and reply to conversations. By default, you will always see your default text number

  • Sending URLs in Text Messages

    Including URLs (or links) in your text messages is a great way to share information with your recipients. Unfortunately, many spammers use links to run scams. Major carriers have identified patterns

  • Edit Existing Broadcasts

    You can edit an active voice or text broadcast from the HOME screen of your account. Only active broadcasts can be edited. In this article Edit a Voice Broadcast Edit a Text Broadcast Before you

  • Create an Auto Reply

    Auto replies can help you to warn contacts about unmonitored inboxes, set away messages, or provide important information for your contacts. If you have more than one text number you can set an

  • Opt Out Contact From Inbox

    From the Inbox page, you may view your broadcast replies after sending a text broadcast. If a contact indicates they no longer wish to be contacted, and they are not caught by our Auto Opt-Out

  • How to create a Text to Speech Voice Message

    You can create a voice message where an automated voice reads a message that you write. This article walks you through how to create a Text to Speech voice message. Tips for Text to Speech Use proper

  • Upgrade Your Account

    You can upgrade your free account to a paid monthly subscription or to a Credits plan at any time. Your free account will never expire so feel free to return whenever you are ready to make a

  • Supported Web Browsers

    We strive to make Text-Em-All available on as many browsers as possible. However, some browsers may no longer be supported by their original creators which creates security concerns and performance

  • Create a Repeating Broadcast

    This article will guide you on how to create a repeating broadcast. Repeating broadcasts are a fantastic way to keep your contacts engaged by sending them friendly reminders on a daily, weekly, or

  • Using Text-Em-All in Avionté Classic

    Connecting to Avionte Classic Once you have your Text-Em-All account created, you'll need to contact us at info@text-em-all.com to kick off your integration. When you email in, tell us your

  • Using Text-Em-All with Erecruit

    The Text-Em-All and Erecruit integration allows you to use your Text-Em-All account and have our system automatically log and make notes in your Erecruit account for you. This way, you are not

  • Using Text Templates in Inbox

    Save and add previously created text messages into your new and existing conversations. In this article Create a New Template in New Conversation Add a Template in New Conversation Add a Template in

  • Paying Invoices Online Through Your Account

    You can pay outstanding invoices online if you are paying with a credit or debit card. If you are needing to pay an invoice via ACH or check you will want to read another support article HERE. Follow

  • Enable Browser Notifications

    Browser push notifications are used by Text-Em-All to alert you of new inbound messages when you have your account open in your browser, but not focused. This means that if you are looking at your

  • Tips for Troubleshooting Invoice Issues

    If you're having trouble creating an invoice, you can troubleshoot with the following possibilities and suggestions. For Credits users By default, Free Trial users may not create invoices for

  • Start a Conversation from Contacts

    You can start a Text Conversation through the contacts section. Start a Text Conversation from Contacts Go to Contacts Find the contact you want to send a text message to and click the three-dot menu

  • Set Default Text Number

    If you have multiple text numbers you can set a default text number that will be used by default each time you create a broadcast. How to set your default text number Navigate to your Text Settings

  • Communication Preference

    By default, our system will know to send the landline numbers a voice call and the mobile numbers a text message. If you want to set someones' calling preferences so they don't receive a call or text

  • Using Text-Em-All with TempWorks Enterprise

    Connecting to TempWorks Enterprise Once you have your Text-Em-All account created, you'll need to contact us at info@text-em-all.com to kick off your integration. When you email in, tell us your

  • Creating Text Templates

    You may add a previously created text message to your text broadcast. You may also create new templates for future use. They will be stored in your Message Library. Create a Text Template Go to

  • Voice Settings: Adjusting Your Call Speed

    The Call Speed is the rate at which calls are being sent out. Slowing down your Call Speed helps manage incoming responses to voice broadcasts that are sent out. Before you begin Once the Call Speed

  • Update Your Account Email Address

    When you created your Text-Em-All account you entered an email address. This article explains how to update or change that email address from inside your account. Note: Keeping a valid email address

  • Expired Monthly Subscription

    When signing in to your Text-Em-All account, you may notice a message that indicates your account has expired. This means you will need to reactivate your account to continue service. My Subscription

  • Creating a Personalized Text Message in Inbox

    Text-Em-All offers a personalized text messaging option that will allow you to add personalized fields to your new conversations such as first or last name. How to Add Personalization in

  • How can I find my EIN?

    An EIN is a special tax ID number given to businesses by the Internal Revenue Service (IRS). Businesses need an EIN to do things like file taxes or get a business licenses If you need to find your

  • How to Buy Credits

    You may buy credits inside your account using a credit card or by creating an invoice. Read our article on Purchasing Credits via Invoice. Credits are only used for the Credits plan and are not

  • Navigating the Home Screen

    The Home page of your Text-Em-All account is the first page you see when you sign in. On this page, you're able to view a snapshot of your current credit balance or monthly subscription as well as a

  • Send a Text Message from the Inbox

    From the Inbox page, you can start a new conversation with one person or send a message to a group of up to 15 people. Before You Begin Ensure your account has a text number. Use this link to

  • Customized Join Replies

    Note: This feature is only available on our Credits plan Want to set up a custom auto-reply for when a contact joins one of your contact groups? You can set one up for the entire account or for

  • Reactivate an Inactive Account

    After signing in to your Text-Em-All account, you may notice a message that indicates you have an option to reactivate your account. This means that you will need to reactivate the account before it

  • Text Number Registration

    Why do I have to register my text numbers? To prevent fraud and SPAM, mobile carriers require anyone sending out mass text messages to register their traffic. The registration process will help

  • Create Your Free Account

    We offer an unlimited-timed free account so you can try Text-Em-All and get to know our service before making a purchase. No credit card is required upon sign up for a account. To get started, visit

  • Create a Keyword

    This article walks you through how to create and edit a keyword. Keywords help you engage your contacts by creating a memorable word or phrase that they can text to you. The keyword will trigger an

  • Managing Your Message Library - Voice

    The Message Library saves a list of all audio you record and text templates that you save. You can record a message directly into your Audio Library to use when you're ready. How to delete audio This

  • Purchasing Monthly Subscriptions via Invoice

    We know many organizations prefer to make purchases via invoice. Like with all things, Text-Em-All wants to make this simple and easy for users. Within your Text-Em-All account, you're welcome to

  • Troubleshooting Login Issues

    You can log into your account from your computer or mobile device. If you have trouble logging into your site, follow this guide to troubleshoot. Tip: If you can't log in, it could be related to a

  • Creating Personalized Text Messages With Custom Fields

    Text-em-all allows you to add personalized fields in your text messages when you upload a file on the Create Broadcast page. You can add a contact's first name, last name, notes, or any other custom

  • Enhanced Text Messages

    What is an Enhanced Text Message? An Enhanced Text Message is a text that contains one or more of the following: An image Special characters (including Emojis) (See "What are special characters?"

  • Payment Options

    Accepted Payment Methods To make it easy for customers to make payments, Text-Em-All accepts multiple forms of payment. Credit Card - Payments made via credit card can be done online at any time for